Cloud — Jacksonville, FL — Reliance Desktop
Cloud — Jacksonville, FL — Reliance Desktop

When your IT works, so can you.

Cloud-based Managed IT.

Business-friendly solutions.

IT SUPPORT THAT WORKS FOR YOUR BUSINESS.

Specializing in managed IT support, cybersecurity, and private cloud, we partner with your business to deliver secure, reliable, and scalable IT solutions.


OUR SERVICES

Our cloud-based platform gives you the freedom to focus on your business. 

We’ll take care of the rest.

Our award-winning services include:

Fully managed IT, remote managed desktops, cyber security, private cloud, 

compliance regulation solutions, and secure data management.

IT Support

Managed Desktop

Cloud Solutions

Compliance

Security

Disaster Recovery

IT Support

Managed Desktop

Cloud IT Services

Compliance

Cybersecurity

Disaster Recovery

WHAT IS RELIANCE DESKTOP?

Secure and easy private cloud IT support.

We offer remote Desktop-as-a-Service (DaaS) cloud solutions. All your data, applications, and programs are hosted in a private, highly secure cloud dedicated to your company. 


By storing your desktop in a dedicated private cloud, your entire computer desktop is available remotely, in the security of a private cloud server. 


All you need to work securely from anywhere is an internet connection. It’s that easy.

WHO WE HELP

We believe there is no one-size-fits-all solution for IT. Your business is unique.

THE PROBLEMS WE SOLVE SOUND LIKE:

  • I have no dedicated IT staff.
  • I lose time waiting on technicians.
  • Maintaining my own servers is expensive. 
  • Working remotely is slowing me down.
  • I have security concerns. 
  • My IT isn’t growing with my company.
  • I waste too much time trying to figure it out on my own.
  • My servers and hardware are slow and aging.

WHO WE ARE

19

Years in IT support

0

Data loss

2

Redundant data center locations

99.99

Uptime SLA

MEET OUR CLIENTS

⭐⭐⭐⭐⭐

“Reliance Desktop has been a trusted partner for over 10 years, during which they helped us overcome dozens of hurdles, including concerns around data privacy and SDLC best practices. They function as a seamless extension of our team.”

JAMES D., HCR SOFTWARE (INDEPENDENT SOFTWARE VENDOR)

⭐⭐⭐⭐⭐

“We have been with Reliance Desktop since just before we opened in 2010 and have never had a problem. Never. I have no doubt they will take great care of you, too.”

SCOTT S., LUTEN INSURANCE (INSURANCE INDUSTRY)

READY TO GET STARTED?

LEARN MORE

FROM THE BLOG

May 8, 2025
As Jacksonville businesses continue to adapt to an increasingly digital world, the demand for secure, scalable, and flexible IT infrastructure is at an all-time high. At Reliance Desktop , we offer robust Private Cloud IT Solutions designed specifically for small to mid-sized businesses in Jacksonville, FL. Our goal is simple: help you reduce IT headaches while enhancing performance, data security, and business continuity. What Is a Private Cloud? Unlike public cloud environments shared across multiple users, a private cloud gives your business exclusive access to dedicated servers and virtualized resources. That means more control, better security, and the ability to tailor your infrastructure to your exact business needs. Why Jacksonville Businesses Choose Reliance Desktop for Private Cloud Solutions: ✨ Security & Compliance Your data is protected in our SSAE 18 SOC 2 Type II audited data centers, ideal for industries that require HIPAA, FINRA, or PCI compliance. 🚀 Performance & Reliability Enjoy consistent uptime and fast access to your business-critical applications. We use enterprise-grade hardware and redundant systems to ensure performance and availability. 💸 Cost-Effective IT Management Eliminate the expense of maintaining on-premise servers and IT infrastructure. With a private cloud, you get predictable monthly pricing with fewer surprise costs. ⚙️ Scalable & Customizable Whether you’re a law office, medical practice, or financial firm, we build cloud environments tailored to your unique workflows and software needs. 🛌 Local Support You Can Trust Based in Jacksonville, our support team understands the challenges local businesses face. We provide white-glove support from setup through ongoing maintenance. Common Use Cases for Private Cloud IT Solutions: Secure file storage & collaboration Hosting custom industry software Virtual desktops for remote teams Disaster recovery & data backup Your Cloud, Your Way With Reliance Desktop, your cloud solution is fully managed by local experts who are invested in your business success. No cookie-cutter packages. No outsourced support. Just reliable, secure, and scalable IT infrastructure that grows with you. Ready to Modernize Your IT? Contact Reliance Desktop today to schedule your free consultation and learn how our Private Cloud IT Solutions can empower your Jacksonville business to work smarter, not harder. ✉️ Visit www.RelianceDesktop.com/private-cloud to learn more. Contact 9048078519
By Neale Oliva May 8, 2025
​In today's digital landscape, businesses in Jacksonville, Florida, face an ever-growing array of cyber threats that can compromise sensitive data and disrupt operations. Ensuring robust cybersecurity measures is not just a necessity but a strategic imperative. Reliance Desktop stands out as a trusted partner, offering comprehensive cybersecurity solutions tailored to protect your business from evolving cyber risks. Comprehensive Cybersecurity Solutions Reliance Desktop provides a suite of cybersecurity services designed to fortify your IT infrastructure:​ Firewall Setup and Monitoring : Implementing and overseeing firewalls to block unauthorized access and monitor network traffic for suspicious activity. Encryption Implementation : Securing sensitive data through advanced encryption techniques, ensuring that information remains confidential both in transit and at rest. Identity and Access Management : Establishing strict access controls and authentication protocols to ensure that only authorized personnel can access critical systems and data. ​ Intrusion Detection and Prevention : Deploying systems that detect and respond to potential security breaches in real-time, minimizing potential damage. ​ Regular Security Assessments : Conducting thorough evaluations to identify vulnerabilities and implement necessary safeguards proactively. ​ Empowering Employees with Cybersecurity Awareness Recognizing that human error can be a significant security vulnerability, Reliance Desktop emphasizes employee education:​ Phishing Awareness Training : Educating staff on recognizing and avoiding phishing scams, a common method used by cybercriminals to gain unauthorized access. Safe Remote Work Practices : Providing guidelines for secure remote work, ensuring that employees maintain cybersecurity protocols outside the traditional office environment. ​ Proactive Threat Monitoring and Incident Response With 24/7 monitoring services, Reliance Desktop ensures that any unusual activity is promptly detected and addressed:​ Real-Time Threat Detection : Utilizing advanced tools to continuously monitor networks for signs of cyber threats. ​ Swift Incident Response : In the event of a security breach, a dedicated team responds immediately to contain and mitigate the impact, ensuring minimal disruption. ​ Customized Solutions for Diverse Industries Understanding that each industry has unique cybersecurity requirements, Reliance Desktop offers tailored solutions:​ Compliance with Industry Standards : Assisting businesses in adhering to regulations such as HIPAA, PCI DSS, and GDPR, ensuring that all security measures meet the necessary compliance standards. Sector-Specific Security Measures : Developing and implementing security strategies that address the specific challenges and threats faced by different industries. ​
May 8, 2025
​In today's fast-paced business environment, having reliable IT support is crucial for maintaining seamless operations and safeguarding sensitive data. For businesses in Jacksonville, Florida, Reliance Desktop stands out as a premier provider of comprehensive IT solutions tailored to meet the unique needs of each client.
Individual engaged in typing on a laptop, highlighting IT support services Jacksonville FL for enhan
November 6, 2024
Free up your business from IT headaches with managed IT support services in Jacksonville, FL. Expert support, proactive maintenance, and 24/7 monitoring for seamless operations.
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